Shipping policy

Tboxmedia complies with the highest level of Payment Card Industry (PCI) standards. We’re using the most advantageous SSL Encryption technology to secure checkout via Stripe(Visa, MasterCard & American Express).

Business Address: 15242 Winchester Ave, Harvey, IL 60426 United States

Working Time: Monday – Friday, 9:00 AM – 6:00 PM (GMT-05:00), excluding holidays

How long is the delivery time?

  1. Shipping Details:
    • Total delivery time consists of processing time and shipping time.
    • We provide tracking numbers for all orders once shipped.
  2. Processing Time: Orders are usually processed and shipped within 1–2 business days.
  3. Order Cut Off Time: Orders placed after 6:00 PM (GMT-05:00) will be processed on the next business day.
  4. Shipping Time:
    • United States: 3–5 business days.
    • Worldwide: 10–12 business days.

Shipping Costs

$4.99 for shipping within the United States.

$12.99 for international shipping.

About late delivery:

Orders are almost always shipped on time. Unexpectedly, your order may be delayed for the following reasons:
• Mistaken address
• Missing number of apartments, buildings, floors or units
• Extreme weather conditions
• International customs clearance
If you notice that your order has been delivered later than expected, you can contact us by email: [email protected]. We will solve it within 1 – 3 business days.

Tracking Information

Once your order ships, you’ll receive an email with a tracking number and link. You can also track your shipment on our Order Tracking page.

Contact Us

Questions about shipping? We’re here to help:

Email: [email protected]