Privacy policy

At Tboxmedia, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website https://tboxmedia.com/ (the “Site”) or otherwise interact with our services (the “Services”).

We understand that trust is essential when shopping online, and we ensure that your information is handled securely, transparently, and in compliance with applicable data protection laws, including GDPR and CCPA where applicable.

We do not sell or rent your personal information to third parties. Your data is only used to provide and improve our services.

By using our website, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we do, we will revise the “Last updated” date and take any steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources depending on how you interact with us.

We use your information to:

  • Provide and operate our Services
  • Process transactions and fulfill orders
  • Communicate with you
  • Improve website performance and user experience
  • Comply with legal obligations
  • Prevent fraud and enhance security

What Personal Information We Collect

Information You Provide Directly

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)
  • Account login details (if applicable)
  • Customer support messages

Order Information

  • Products purchased
  • Transaction details
  • Payment confirmations

Information We Collect Automatically (Usage Data)

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs
  • Interaction data

This data is collected using cookies and similar technologies.

Information We Obtain from Third Parties

We may receive information from trusted partners, including:

  • Payment processors (to securely process transactions)
  • Shipping and fulfillment providers
  • Analytics services (e.g., Google Analytics)
  • Marketing and advertising partners

All third-party data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

1. Order Processing & Services

We use your data to:

  • Process payments
  • Deliver orders
  • Manage returns and exchanges
  • Provide customer support

2. Marketing & Advertising

We may send promotional communications via:

  • Email
  • SMS (if consent is given)

You can unsubscribe at any time.

3. Security & Fraud Prevention

We monitor transactions and activity to detect and prevent fraud or unauthorized access.

4. Service Improvement

We analyze user behavior to improve website performance and customer experience.

Cookies

Like most eCommerce websites, we use cookies and similar tracking technologies to operate and improve our Site.

WooCommerce uses cookies to:

  • Store cart and checkout information
  • Remember user preferences
  • Enable account login functionality
  • Track site usage and analytics

For more information about WooCommerce cookies, please visit:
https://woocommerce.com/document/woocommerce-cookies/

You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of the Site.

We may also use third-party cookies (e.g., Google Analytics, advertising platforms) to understand user behavior and deliver relevant ads.

We recognize Global Privacy Control (GPC) signals where applicable. However, we do not respond to “Do Not Track” signals.

How We Share Your Personal Information

We may share your data with:

  • Service providers (payment processors, hosting, shipping, analytics)
  • Marketing partners (for advertising and remarketing)
  • Legal authorities (if required by law)
  • Business transfers (e.g., merger or acquisition)

We only share data as necessary and in compliance with applicable laws.

CCPA Disclosure (California Residents)

In the past 12 months, we may have collected:

  • Identifiers (name, email, phone)
  • Commercial information (purchase history)
  • Internet activity (usage data)
  • Geolocation data (via IP address)

We may share this information with:

  • Service providers
  • Marketing partners

We do not sell personal information in the traditional sense, but may share data for advertising purposes as defined under CCPA.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Security and Data Retention

We implement appropriate security measures to protect your personal data. However, no system is 100% secure.

We retain your data only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Dispute resolution

Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent
  • Opt out of marketing communications

To exercise your rights, please contact us.

We will not discriminate against you for exercising these rights.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

International Data Transfers

Your data may be transferred and processed outside your country. Where required, we use safeguards such as Standard Contractual Clauses.

Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: [email protected]