Tboxmedia complies with the highest level of Payment Card Industry (PCI) standards. We’re using the most advantageous SSL Encryption technology to secure checkout via Stripe(Visa, MasterCard & American Express).

SHIPPING & HANDLING

Working time: Monday – Friday (excluding holidays) 9:00 AM – 6:00 PM

Shipping from warehouse: 50 Birch Ave suite 200, Little Silver, NJ 07739 United States
You can order as many items as you want and you’ll never pay more than the flat rate for shipping.

Business Days are Monday through Friday, Eastern Standard Time, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Attention: Time to receive goods = Production Time + Delivery Time

Production Time: 1 – 3 business days. Each of my products is handcrafted only for you, so the production time will be a little bit longer than usual. Please be patient.

Shipping Time and Fee Shipping:

  • The shipping cost is $4.95
  • It takes 6 – 10 business days to be successfully delivered.

At the moment, we provide standard shipping and handling (excluding Hawaii, Alaska, Guam, and Puerto Rico), and our shipping cannot be delivered to US Military bases. We apologize in advance for this inconvenience.

ORDER TRACKING

After the order has been shipped, the tracking number will be sent to you by email.

ABOUT LATE DELIVERY

While we strive to ensure all orders are shipped on time, occasional delays may occur due to unforeseen circumstances. Some common reasons for late delivery include:

  • Incorrect or incomplete shipping address
  • Missing details such as apartment number, building, floor, or unit
  • Severe weather disruptions
  • Delays during international customs clearance

If your order hasn’t arrived within the expected timeframe, please don’t hesitate to reach out to us at support@tboxmedia.com.